Learn to build and deploy AI-powered customer support chatbots — the same kind of assistant VortexDigitalAI builds for client websites.
The core skills this course is built around.
Understand how AI support chatbots actually work, from prompt design to conversation flow.
Learn to build chatbots that answer from real product/FAQ data instead of making things up.
Finish with a chatbot you've actually built and deployed, not just a plan for one.
Six modules, from fundamentals to a real project you can show for it.
The basics of how a support chatbot processes a message and generates a response.
Designing the instructions that keep a chatbot accurate, on-brand, and safe.
Connecting a chatbot to real product, FAQ, or knowledge base data so it doesn't invent answers.
Building in basic tone detection and rules for when to hand off to a human.
Designing a chat widget that fits naturally into an existing website.
Deploying the chatbot and testing it against real conversation scenarios.
Basic familiarity with web pages helps, but the course walks through the technical steps.
The course focuses on general principles that apply across AI providers, using one as a working example.
Yes — deploying a working chatbot is part of the course, not just theory.
Yes — grounding responses in real data is a core module, not an afterthought.
Message us for enrollment details, pricing, and the next available start date.